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F.A.Q
Ensuring data security on servers is one of the key aspects of our work. Like many other competitive managed hosting providers, we implement a comprehensive security strategy that encompasses various measures to safeguard your data. This includes robust cryptographic encryption for all information stored on our servers or transmitted to third-party recipients, ensuring a high level of data security and protection against unauthorized access. Our server center, housing AvaHost equipment, is fortified with cutting-edge physical security systems, including biometric authentication, access control systems, and video surveillance, ensuring secure physical access. Additionally, we employ firewalls and advanced tools to combat DDoS attacks, enabling swift detection and mitigation of potential vulnerabilities. Your data security is our top priority.
Contemporary website hosting service providers, including AvaHost, provide a wide range of various tools and possibilities to support qualitative managing and monitoring hosting-account. Such measures and solutions include control panel access (easy and convenient navigation and control of different hosting account’s aspects), database control (creating, changing and managing databases), email account management (control over email settings, forwarders setting up, managing several email accounts), security tools and file transfer protocols.
Likewise other reliable web server providers, AvaHost provide qualitative, fast and non-stop clients’ support. The user support system from AvaHost offers several solutions, including a ticketing system (creating individual tickets through a dedicated section on the website to inform the support team about the nature of encountered issues), assistance and consultations via online chat and email, and a knowledge base (providing clients with access to an extensive information repository with ready-made solutions to frequently asked questions, enabling users to independently find the answers they need).